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VPATs and ACRs explained

Quick answer

A VPAT is a free blank template from the Information Technology Industry Council (ITI). An ACR, or Accessibility Conformance Report, is that template filled in for one product. It is the vendor's own report, and ITI does not review or approve it.

Facts last checked

VPAT vs. ACR

VPAT

  • Voluntary Product Accessibility Template
  • A blank form, published by the Information Technology Industry Council (ITI)
  • Free to use. You don't need to be an ITI member.
  • Current version: VPAT 2.5Rev, from 2025

ACR

  • Accessibility Conformance Report
  • The form filled in for one product and one version
  • Completed by the vendor, with the results of testing
  • Given to buyers or posted publicly

You will hear "VPAT" used for the finished report too. Yale, for one, asks vendors for an accessibility conformance report, "often called a VPAT".

Four editions

The four VPAT editions and what each one reports against
EditionStandards it covers
WCAGWCAG 2.0, 2.1 and 2.2
508The Revised Section 508 standards, which include WCAG 2.0
EUEN 301 549, the 2019 and 2021 versions, which include WCAG 2.1
INTAll three of the above

Source: ITI, VPAT 2.5Rev

Selling to the U.S. federal governmentSection508.gov says to use the 508 edition or the INT edition.

The five answers

Every row of an ACR is answered with one of these terms.

The conformance terms, in ITI's own words
TermITI's definition
SupportsThe functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
Partially SupportsSome functionality of the product does not meet the criterion.
Does Not SupportThe majority of product functionality does not meet the criterion.
Not ApplicableThe criterion is not relevant to the product.
Not EvaluatedThe product has not been evaluated against the criterion. This can only be used in WCAG Level AAA criteria.

Source: ITI, VPAT 2.5Rev template

The terms are not a yes-or-no verdict on the product. ITI says there is no yes-or-no scale "for determining whether a product is accessible or inaccessible".

How to read a row

Each table in an ACR has three columns: the criterion, the conformance term and the remarks.

Example only: rows we made up for an imaginary salon booking app
CriteriaConformance levelRemarks and explanations
1.4.3 Contrast (Minimum), Level AASupports(No remarks.)
2.4.7 Focus Visible, Level AASupportsEvery link, button and field in the booking flow shows a visible focus outline. Checked by a person using a keyboard.
2.5.8 Target Size (Minimum), Level AAPartially SupportsButtons and menu links meet the size. The time slots in the calendar are too small and too close together.

What to look for in the remarksThe first row says Supports and nothing else, so there is nothing to check. The other two say what was tested and what falls short. The VPAT template asks for that: when a row is Partially Supports or Does Not Support, the remarks should name the features with issues and how they fall short.

Who asks for one

  • Federal

    U.S. federal agencies

    Section508.gov tells agencies to require a written ACR, based on the VPAT, for each off-the-shelf technology product.

  • State

    State agencies

    New York State policy says the vendor of pre-built software should supply a VPAT for review during purchasing.

  • Higher education

    Universities

    Yale asks for one from the vendor before purchase. UNC tells its units to try to get a VPAT when they buy.

These are examples from each buyer's own published rules. Ask your buyer which edition they want and how recent it has to be.

What makes one worth trusting

What we check when we read one, in order.

  1. Product and date

    The report names the product, its version and the report date.

  2. Test methods

    It says how the product was tested. The template has a field for evaluation methods.

  3. Testing by people

    The methods include a person using a keyboard and a screen reader, not a scan alone.

  4. Honest gaps

    Some rows say Partially Supports, and their remarks name what doesn't work.

  5. Kept current

    The date is recent. Some buyers set a limit: Yale expects documents dated within the past 18 months.

It is the vendor's own reportITI does not review or approve VPATs, and there is nowhere to submit one. A buyer can ask for a third-party review in its own terms, and a federal agency may test the product itself.

We provide technical accessibility services, not legal advice.

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